When ridesharing is not always caring, it is helpful to know your rights when using ridesharing services.
Ridesharing has become as common as other modes of public transportation. But unlike subways or buses where you’ll find yourself traveling with many, ridesharing often finds you in a vulnerable position, alone with a complete stranger as a driver.
Although ridesharing companies have strict vetting procedures to ensure efficiency and safety, knowing your rights as a passenger will help you navigate the ridesharing terrains, should any behavior or incident veer toward the abnormal.
Right to a Safe Vehicle
Drivers are responsible for providing a clean and safe space at all times. This includes a clean car with working seatbelts. Depending on the location, state, and ridesharing company, the year the car was manufactured could not exceed a certain number of years. At all times, the vehicle must be insured and has valid registration.
Right to a Safe Driver
All rideshare companies are required to subject their drivers to background checks and ensure that the driver is of legal driving age. The rideshare company must also check the driver’s years of driving experience. Under no circumstances could the driver be under the influence when driving. This includes drugs and alcohol.
Right to Report an Incident or Unsafe Behavior
Should an incident arise as a result of a driver’s unsafe behavior, riders have the right to ask the driver to stop the car and exit safely out of the vehicle. Following the action, riders are encouraged to report the incident or behavior to the rideshare company. Riders are also encouraged to contact the authorities right away in extreme cases, such as when the driver refuses to stop the car when asked to do so.
What Type of Case Do You Have?
Depending on the incident you’ve experienced while ridesharing, there are three main areas of law that commonly apply to ridesharing. If you were involved in an accident, the area of law this would fall under is Personal Injury. An incident involving credit card overcharge would fall under Breach of Contract between the passenger and rideshare company. A severe case where a driver assaults a rider is covered under Tort or Personal Injury.
Experiencing an incident while ridesharing could be uncomfortable at the least and traumatic in some extreme cases. If any of your rights have been breached, the first line of action you should take is to resolve the issue with the rideshare company. If no action to rectify the situation is taken on the company’s end, riders are encouraged to seek legal action. Should you require the service of an attorney, Court Buddy’s instant match technology connects clients with an extensive network of attorneys working on flat rates, according to clients’ specific needs, case types, and budgets.